privacy policy

Privacy Policy

AHX Partners Last Updated: January 2, 2026

This Privacy Policy describes how AHX Consulting Limited (trading as AHX Partners) ("we", "us", "our", or "the Company") collects, uses, processes, and protects your personal information when you use our website, services, and products. We are committed to protecting your privacy and ensuring transparency about our data practices in compliance with the General Data Protection Regulation (GDPR) and Irish data protection law.

By using our services, purchasing our products, or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for you to access our services or products.
Company (referred to as "the Company", "we", "us", or "our") refers to AHX Consulting Limited, 18 Avoca Wood, Avoca, Co. Wicklow, Y14 CX51, Ireland.
Cookies are small files placed on your device by a website, containing details of your browsing history.
Data Controller means the entity that determines the purposes and means of processing personal data. For this Privacy Policy, AHX Consulting Limited is the Data Controller.
Data Subject means any living individual who is the subject of personal data.
Device means any device that can access our services, such as a computer, mobile phone, or tablet.
GDPR means the General Data Protection Regulation (EU) 2016/679.
Personal Data means any information relating to an identified or identifiable natural person.
Processing means any operation performed on personal data, including collection, storage, use, or disclosure.
Service refers to our website, coaching services, consulting services, products, and membership programs.
Service Provider means any third-party company or individual that processes data on our behalf.
Usage Data refers to data collected automatically from use of the service.
Website refers to AHX Partners, accessible from www.ahxpartners.com.
You means the individual accessing or using our services, or the legal entity on whose behalf such individual is acting.

2. Data Controller Information

AHX Consulting Limited is the Data Controller responsible for your personal data.

Registered Company Name: AHX Consulting Limited Trading As: AHX Partners Registered Address: 18 Avoca Wood, Avoca, Co. Wicklow, Y14 CX51, Ireland Email: [email protected] Phone: +353 86 890 7757 Website: www.ahxpartners.com

For all data protection inquiries, please contact us using the details above.

3. Legal Basis for Processing Personal Data

Under GDPR, we process your personal data based on one or more of the following legal bases:

3.1 Consent

When you voluntarily provide your personal data (e.g., subscribing to our mailing list, creating an account, or purchasing products), you consent to our processing of that data for the specified purposes.

3.2 Contractual Necessity

We process your personal data to fulfill our contractual obligations when you purchase products or services from us, including processing payments, delivering services, and providing customer support.

3.3 Legitimate Interests

We may process your data based on our legitimate interests in operating and improving our business, provided these interests do not override your rights and freedoms. This includes fraud prevention, security, and business analytics.

3.4 Legal Obligation

We may process your data to comply with legal obligations, such as tax requirements, regulatory compliance, or responding to lawful requests from authorities.

4. Personal Data We Collect

4.1 Information You Provide Directly

When you use our services or purchase our products, we may collect:

Full name
Email address
Phone number
Postal address (for product delivery and billing)
Company name and job title (for business clients)
Professional background and career information (for coaching services)
Payment information (processed securely by our payment processors)
Any other information you choose to provide through forms, surveys, or communications

4.2 Usage Data

We automatically collect certain information when you visit our website:

IP address
Browser type and version
Pages visited and time spent on pages
Date and time of visits
Device identifiers and operating system
Referring website addresses

4.3 E-commerce and Transaction Data

When you purchase products or services from us, we collect:

Purchase history and order details
Billing and shipping addresses
Payment card information (securely processed and stored by our payment processor)
Transaction records and receipts
Refund and cancellation requests

5. How We Use Your Personal Data

We use your personal data for the following purposes:

5.1 Service Delivery

To provide and maintain our coaching and consulting services
To manage your account and membership programs
To deliver purchased products and digital content

5.2 E-commerce Operations

To process payments and complete transactions
To fulfill orders and arrange shipping
To send order confirmations and delivery notifications
To handle returns, refunds, and cancellations

5.3 Communication

To respond to your inquiries and provide customer support
To send important service updates and security notifications
To provide technical support and troubleshooting

5.4 Marketing and Email Communications

To send you newsletters, promotional materials, and special offers (only with your consent)
To provide information about products and services similar to those you have purchased or inquired about
To invite you to events, webinars, and educational programs
To share relevant industry insights and career development resources

Important: You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link at the bottom of any marketing email or by contacting us directly. Unsubscribing from marketing communications will not affect transactional emails related to your purchases or account.

5.5 Business Operations

To analyse usage trends and improve our services
To detect and prevent fraud and security threats
To comply with legal and regulatory requirements
To evaluate or conduct business transfers, mergers, or acquisitions

6. Email Marketing and Subscriptions

6.1 Opt-In Consent

We only send marketing emails to individuals who have explicitly opted in to receive them. You provide consent by:

Subscribing to our newsletter through our website
Checking the opt-in box during account creation or checkout
Requesting information about our services
Downloading resources or registering for events

6.2 Email Service Provider

We use third-party email service providers to manage our email communications. Your email address and related information are securely stored and processed by these providers in accordance with GDPR requirements.

6.3 Types of Emails

Marketing Emails (you can unsubscribe):

Weekly or monthly newsletters
Promotional offers and special discounts
Educational content and resources
Event invitations and webinar announcements

Transactional Emails (cannot be unsubscribed as they are essential):

Order confirmations and receipts
Shipping and delivery notifications
Password reset and account security alerts
Service updates and important notices

6.4 Unsubscribe Rights

You have the absolute right to unsubscribe from marketing emails at any time. You can:

Click the "unsubscribe" link at the bottom of any marketing email
Update your email preferences in your account settings
Contact us directly at [email protected] to request removal from our mailing list

We will process your unsubscribe request within 2 business days. Please note that unsubscribing from marketing emails will not affect essential transactional communications related to your purchases or account.

6.5 Email Tracking

Our marketing emails may include tracking pixels to monitor open rates and engagement. This helps us understand which content is most valuable to our subscribers. You can disable image loading in your email client to prevent this tracking.

7. Payment Processing and Financial Data

7.1 Payment Processors

We use secure third-party payment processors to handle all financial transactions. We do not directly collect, store, or process your full payment card information. Our payment processors comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.

Payment processors we may use include:

Stripe
PayPal
Kajabi Payments
Other PCI-compliant payment gateways

7.2 Information We Receive

While we do not store complete payment card details, we may receive and store:

Last four digits of your payment card
Card brand (Visa, Mastercard, etc.)
Card expiration date
Billing address
Transaction confirmation numbers
Purchase amount and date

7.3 Transaction Records

We maintain records of all transactions for:

Accounting and tax compliance purposes
Processing refunds and handling disputes
Fraud detection and prevention
Providing customer support

These records are retained in accordance with Irish tax law and accounting standards (minimum 6 years).

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze website usage.

8.1 Types of Cookies We Use

Necessary / Essential Cookies

Type: Session Cookies
Purpose: Essential for website functionality, authentication, and security
Cannot be disabled as they are required for the service to function

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies
Purpose: Remember your cookie consent preferences

Functionality Cookies

Type: Persistent Cookies
Purpose: Remember your preferences, login details, and language settings

Analytics Cookies

Type: Persistent Cookies
Purpose: Help us understand how visitors interact with our website

8.2 Managing Cookies

You can control cookies through:

Your browser settings - most browsers allow you to refuse or delete cookies
Our cookie consent banner when you first visit our website
Cookie preference center (if available on our website)

Please note that disabling certain cookies may affect your ability to use some features of our website.

9. How We Share Your Personal Data

We may share your personal data in the following circumstances:

9.1 Service Providers

We engage trusted third-party service providers to support our business operations:

Email service providers (for sending newsletters and communications)
Payment processors (for handling transactions)
Hosting and cloud storage providers
Analytics providers
Customer support platforms

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

9.2 Business Partners

We may share information with business partners when offering joint programs, events, or services, but only with your explicit consent.

9.3 Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy, your personal data may be transferred as part of that transaction. We will notify you of any such change.

9.4 Legal Requirements

We may disclose your personal data if required by law or in response to:

Legal obligations or court orders
Valid requests from public authorities
Protection of our rights, property, or safety
Prevention of fraud or illegal activities

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including countries that may not have the same level of data protection as Ireland.

When we transfer data internationally, we ensure appropriate safeguards are in place:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Binding Corporate Rules or other approved mechanisms

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

11.1 Retention Periods

Account Information: Retained while your account is active and for 2 years after account closure
Transaction Records: Retained for 6 years for tax and accounting compliance
Email Marketing Lists: Retained until you unsubscribe, then deleted within 30 days
Usage Data: Retained for up to 2 years for analytics purposes
Customer Support Records: Retained for 3 years after the last interaction

11.2 Deletion

When retention periods expire or you request deletion (subject to legal obligations), we securely delete or anonymize your personal data.

12. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

12.1 Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used, and machine-readable format.

12.2 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data. You can update much of this information directly through your account settings.

12.3 Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or you withdraw consent. This right is subject to legal obligations that may require us to retain certain information.

12.4 Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

12.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

12.6 Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds that override your rights.

12.7 Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

12.8 Right to Lodge a Complaint

You have the right to lodge a complaint with the Data Protection Commission (Ireland's supervisory authority) if you believe we have violated your data protection rights:

Data Protection Commission 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland Phone: +353 57 868 4800 | +353 (0)761 104 800 Email: [email protected] Website: www.dataprotection.ie

12.9 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months in complex cases.

We may request specific information to verify your identity before processing your request to ensure the security of your personal data.

13. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure server infrastructure and regular security updates
Access controls and authentication mechanisms
Regular security assessments and monitoring
Employee training on data protection and security
Data backup and disaster recovery procedures

While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you of any data breach that poses a risk to your rights and freedoms as required by GDPR.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

14. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

If we become aware that we have collected personal data from a child under 18 without verification of parental consent, we will take steps to delete that information from our servers.

15. Links to Third-Party Websites

Our website may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly advise you to review the privacy policy of every website you visit. This Privacy Policy applies only to our services.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by:

Posting the updated Privacy Policy on our website with a new "Last Updated" date
Sending you an email notification if the changes are significant
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

For significant changes that require consent under GDPR, we will obtain your explicit consent before the changes take effect.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

AHX Consulting Limited (Trading as AHX Partners) 18 Avoca Wood, Avoca, Co. Wicklow, Y14 CX51, Ireland Email: [email protected] Phone: +353 86 890 7757 Website: www.ahxpartners.com

We will respond to all inquiries and requests within a reasonable timeframe, typically within 30 days.

18. Acknowledgment

By using our services, purchasing our products, or providing us with your personal information, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.